Organizational Change *
- Coaching
- Facilitation
- Presentations
- Documents
- Knowledge (KBs)
- Workshops
- Boot Camps
- OIL Sessions
- DTA Create / Impact
* Organizational Change Management (OCM)
break out from the pack
think what's possible
Foundation > Initiate > Plan > Deliver > Execute > Close
Create for OCM
Strategy
Train
Assess & plan
Communicate
Enable
Survey
Organizational Change
BAI05 - page 187-192
PROSCI
Kotter
Employee Experience (EX) /
User Experience (UX)
Satisfaction Surveys for use with ServiceNow
Product Offering = Satisfaction Metrics for Governance and Management
Downloadable XML Update Set for import into your platform instance
Uses example metrics related to satisfaction
Includes Reports, Dashboards, Groups for Accountable and Responsible
Contact us for pricing
Satisfaction metrics - content
40 surveys with 1 question each - across 5 domains / 40 objectives
Response choices 1-10 best
Dashboard (1) with Tabs (5) containing Report(s)
Roles surveyed (33)
Surveys set default to run quarterly to Roles or Groups
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